I am a runner! Sometimes I’m still baffled when I say those words. I used to weigh 330 lbs! In August I went to the New Balance store to purchase my first pair of running shoes. This was serious business to me.
Yesterday my shoe broke. I did what any girl would do: I took the shoe to my mother and asked her to super glue the bottom. She said, “Why don’t you call the store and see if they can fix it?”
“You can’t do that,” I said. “I already bought the shoes. They’re three months old. They are broke. They aren’t going to just fix them.”
So I called them. The clerk told me to bring the shoes down and they would look at them. I walked out of that store one extremely satisfied customer. I was greeted with super friendly customer service. Instead of fixing my shoe, she gave me a brand new pair! A brand new pair of shoes! And she did it with a smile.
New Balance in Branson, Missouri stands by their guarantee. I’m impressed and would certainly recommend them to anyone, whether you’re a runner or simply looking for a comfortable pair of shoes.
And yes, I called and apologized to my mama for not listening the first time. Do what your mother tells you!
